ok so after the badmiton trainning i went to collect my phone @bishan so ya the service of the collection on 6plus was sick give mi tat attitude say i duno cos i was askin tat y the phone the screw came out ????n widout the screw driver she comment say she duno i am rite tat u wrk here! u sholud know hello??? simple rite u have no rights say duno!!! so ya!!! after that i collect the phone they gave mi the job sheet n told mi wad was being change for sony ericssion w910i so in the end i ask them did u all took or saw my battery of the fone they claim say no!!! so ya i was sick la so after i asked them wad is the point if i getting back the fone without the batteries rite???so in the end the (sh) replace an battery for mi n claim will help mi fix the keypad stuff so ya her service rating was excellent going to write to the company to commitment n congrats for her gd services(=